"WOW! If you want someone personable, kind, caring, professional and experienced, THIS is your company. I worked with Jim directly for my wedding ceremony and he was absolutely amazing. Exceeded all of my wants and needs. He made everything about me, made sure I did not stress one bit, always replied as soon as I needed him, and when I did not hear from him for a few days (after the massive tennis ball hail storm) he was sure to call me and make sure I knew I was his priority.
He did at one point mention that my venue in particular was very difficult to wire as the site was far from an electrical source but ended with a "you know what don't worry about it I have it handled"--and that he did! Absolutely nothing went wrong with my music and I wish I hired the company for my reception as well as my ceremony.
He even met me as I was about to walk down the aisle and calmed my nerves! I remember exactly what he said-- "Tatiana, nice to meet you-- Jim from Narrow Gauge. I just want to let you know, everything is perfect out there and waiting for you. Your ceremony is going to be absolutely beautiful and you look great. Don't worry about anything I have everything set up just for you. Just breathe everything is going to be perfect."--And it was!
It was amazing and everything I pictured it would be. I wouldn't recommend any other company. Thank you so much Narrow Gauge!! I am so glad I chose you!."